Provide constructive feedback
- Integrate the stakes, benefits, and limitations of feedback
- Acquire the basics and best practices of successful feedback
- Develop relational skills in the service of feedback
- All.
None.
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Identify the components of effective feedback
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Perceive the benefits of feedback
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Distinguish between types of feedback: criticism, appreciation, confrontation…
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Conditional and unconditional signs of recognition
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Identify and overcome obstacles to feedback: beliefs, fears, barriers…
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Adapt managerial behavior to emotional reactions
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Manage emotions during feedback
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Use exchanges to build trust within the team
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Adopt a posture of benevolent neutrality and create trust
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Develop congruence: firm on the goal and flexible in the relationship
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Turn criticism into a starting point and transform it into a solution
- Identify your own obstacles to feedback
- Feedback delivery training
- Role-playing to develop congruence during feedback
- Different types of feedback and their specificities
- 10 tips for constructive feedback
- Recognition signs matrix
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