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Active listening for managers

Objectifs

Acquire the basics of active listening and develop one’s listening potential
Observe and choose appropriate communication channels
Learn to calibrate and synchronize for better active listening

Participants

All.

Pré-requis

None.

Programme

Understand the challenges of quality listening as a manager
Identify the causes of deafness in an exchange
Identify different types of listening
The 12 tools of active listening
Verbal and non-verbal communication
Frames of reference, individual preferences
The principle of the meta-position
Hearing better and synchronizing with others
Methodical questioning for effective management
Create a space for empathetic listening

Exercices pratiques

Training in active listening
Questioning practice for management
Exercise in finding levers through active listening

Aptibox

The 12 tools of active listening.
Solution-oriented booster questions.
10 tips for a fruitful exchange.

Référence

ENG22

Participants

Individuel
Collectif

Durée

2 heures

Prix

580,00 € HT

Format

Distanciel
Présentiel

Dates

Sur mesure

Options

Aptibox
Coaching
Entrainement intensif
Suivi

Ajouter au panier

Télécharger ce programme

Réserver une séance

Financements

Nous vous aidons dans vos démarches pour financer vos formations. Retrouvez toutes les informations sur les solutions de financement.

Nos forfaits

Nous vous proposons des forfaits/packs d’achat de modules à prix dégressifs, selon la quantité demandée.

Ces modules de 2h sont valables pour nos 5000 aptitudes ( = ateliers de formation 100% sur mesure allant à l’essentiel, tous thèmes confondus, sur tous nos catalogues management, RH, communication, développement personnel, commercial…) et valables également sur toutes nos prestations (séances de coaching, bilan de compétences , feedback 360°, codéveloppement…).